We are looking for you as....
Product Solution Manager
Are you equally comfortable discussing business processes with customers, shaping product requirements with product managers, and working through technical solutions with engineers and architects?
Do you enjoy turning complex customer challenges into scalable product solutions? Are you passionate about bridging the gap between customer needs, product strategy, and technical implementation?
If so, we would love to hear from you.
Who We Are
At Abrantix, we build innovative software products for the payments and FinTech industry. Our solutions help merchants, payment providers, and financial institutions process, manage, and reconcile millions of transactions every day.
From payment acceptance and transaction processing to reconciliation, our products sit at the heart of our customers’ payment operations.
As we continue to grow, we are looking for a Product Solution Manager to help shape the future of our products while ensuring customer requirements are translated into scalable and sustainable solutions.
- Work on challenging and meaningful problems in the payment industry.
- Collaborate with talented product, engineering, and business professionals.
- Help shape products used by leading merchants, financial institutions, and payment providers.
- Be part of a pragmatic, product-focused company that values ownership, curiosity, and continuous improvement.
- Enjoy a collaborative environment where ideas matter more than hierarchy and where individuals are encouraged to grow beyond traditional role boundaries.
- Have a direct impact on both customer success and product evolution.
Location
This role is based in Switzerland and can be performed from one of our Swiss offices or in a hybrid working model.
Given the nature of the role, regular interaction with customers, users, and colleagues across product, engineering, and project teams is expected. Occasional travel within Switzerland and Europe may be required.
As a Product Solution Manager, you will operate at the intersection of customers, users, projects, product management, architecture, and engineering.
Your primary responsibility is to transform business requirements into scalable product solutions and ensure they are sufficiently defined for successful implementation by our development teams.
You will work closely with customers, product managers, architects, and engineers to balance customer value, product strategy, technical feasibility, and delivery effort.
Your responsibilities will include:
- Customer, User & Project Engagement
Working directly with customers, end users, and project teams to understand business processes, operational challenges, requirements, and objectives. You will help uncover the underlying business needs and ensure they are properly understood across the organization. - Solution Design
Working closely with product managers, architects, and engineering teams to design scalable and sustainable solutions based on our products, platforms, and integration capabilities. You will evaluate solution options, balance customer requirements with product strategy and architectural principles, define system interactions and integration approaches, and drive the discussions and decisions required to move solutions forward. - Requirements Engineering
Translating business requirements into clear, actionable, and implementable epics, features, workflows, interfaces, and acceptance criteria. Your goal is to ensure that customer and business needs are sufficiently refined and structured so that development and delivery teams can efficiently estimate, plan, and implement them. - Cross-Functional Facilitation
Facilitating discussions and alignment between customers, users, product management, architecture, engineering, operations, and project delivery teams. You will help bring different perspectives together, identify trade-offs, resolve ambiguities, and ensure decisions are made with the right stakeholders involved. - Product Evolution
Identifying recurring customer requirements and helping transform project-driven needs into reusable product capabilities.
Customization Governance
Ensuring customer-specific requirements are implemented in a sustainable manner without compromising the integrity of the product platform. - Planning & Delivery Support
Supporting estimation, prioritization, PI planning, and delivery preparation together with product managers and engineering leaders. - Documentation
Maintaining solution documentation, specifications, workflows, and decision records throughout the lifecycle of a project and product enhancement.
Ownership Beyond the Role
While the primary focus of this position is solution design and requirements engineering, we do not believe in rigid organizational boundaries. Depending on your skills and interests, you may have opportunities to contribute to commercial topics, business cases, customer engagements, or the evolution of our product portfolio. We are looking for people who enjoy taking ownership and are comfortable operating across multiple disciplines when needed.
Additional Note
As part of an international organization, occasional meetings outside standard business hours may be required to collaborate with colleagues, partners, and customers across different time zones.
If you enjoy connecting business, product, and technology—and want to help build the next generation of payment solutions—we would love to hear from you.
To excel in this role, you should bring:
- Experience in Solution Design, Solution Architecture, Technical Product Management, Business Analysis, Consulting, Software Delivery, or a similar role.
- Strong understanding of modern software development and software architecture.
- Ability to understand both business processes and technical implementation details.
- Experience designing software solutions involving APIs, integrations, workflows, and distributed systems.
- Ability to translate complex business requirements into clear and implementable solutions.
- Strong communication and stakeholder management skills.
- Experience working directly with customers and users.
- Experience collaborating closely with software engineering teams.
- Strong analytical and problem-solving abilities.
- Experience working in agile software delivery environments.
Experience in one or more of the following areas would be highly beneficial:
- Payment processing, acquiring and issuing
- Payment Terminal Software
- Reconciliation and accounting systems
- Enterprise software and SaaS platforms
- Cloud-native software platforms
- Enterprise integrations and APIs